Head of Operations

Head of Operations - £90-100k + Benefits

Are you ready to lead operations at a pioneering digital banking solution in London? FlowFolk is searching for a Head of Operations to join a values-driven fintech company dedicated to ethical finance and sustainability. This is a unique opportunity to shape the future of financial services and make a meaningful impact.

About the Role:

• Location: London, Mayfair
• Salary: £90,000 - £100,000 per annum + benefits
• Reports To: CEO

Key Responsibilities:

• Operational Strategy: Develop and implement strategies that align with the company's mission of ethical and sustainable finance.
• Process Optimization: Enhance operational efficiency and reduce costs through continuous improvement initiatives.
• Regulatory Compliance: Ensure adherence to FCA regulations and B Corp standards, maintaining robust internal controls.
• Team Leadership: Lead and mentor a high-performing operations team, fostering a culture of excellence.
• Stakeholder Management: Collaborate with internal and external stakeholders, acting as a key contact for operational issues.
• Technology and Innovation: Drive the adoption of innovative technologies to improve operations and customer experience.
• Sustainability Initiatives: Lead efforts to support environmental and social goals, monitoring and reducing the company's carbon footprint.

What We’re Looking For:

• Proven experience in a senior operations role within the financial services or fintech sector.
• Strong understanding of UK financial regulations.
• Expertise in process optimization and operational excellence.
• Excellent leadership and team management skills.
• Commitment to ethical and sustainable business practices.

Preferred Qualifications:

• Experience with B Corp certification processes.
• Knowledge of digital banking technologies and fintech innovations.
• Strong analytical and problem-solving skills.

Perks:

• Flexible working location.
• Competitive salary with health insurance.
• Personalized career progression plan.
• Ownership and autonomy in your role.
• Membership to Virgin Active gym.
• Paid volunteering hours every month.
• Regular team socials and off-site events.

Why Join? Join a forward-thinking team backed by top investors. Help shape a business that’s committed to ethical and transparent financial practices. Enjoy an attractive financial package, flexible working, and the chance to make a meaningful impact. If you're passionate about operations and looking for more than just a job, apply now!

Ready to take the next step in your operations career? Apply today with FlowFolk and join a mission-driven company dedicated to creating a better financial future for all.